Monitoring Communication between WIN-911 and Wonderware InTouch Modified on: Fri, 26 Oct, 2018 at 1:17 PM Introduction Applies to WIN-911 3.18.14 and newer. WIN-911 can indicate its operational status by writing a incrementing value to an InTouch tag, we call this function a 'Heartbeat' as it provides a 'vital-sign' to an InTouch Application. The Heartbeat writes an incrementing value (0 - 9) to an Integer tag on a defined Write Interval. Once the Heartbeat reaches 9, it rolls back to zero, and the process is repeated. If the tag fails to update, you can assume that WIN-911 has lost the connection to InTouch and is no longer able to receive alarm event information.
TechTip: Calculating Basic Statistics in Wonderware InTouch 425 Caredean Drive, Horsham, PA 19044 Tel: 215.675.5800 www.wonderwareNE.com Owned and Operated by Q-mation, an Independent Wonderware software distribution partner.
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The WIN-911 InTouch Data Source utilizes a combination of the Wonderware Alarm Toolkit and SuiteLink to integrate with InTouch applications. The Heartbeat writes to an InTouch tag via SuiteLink. The Alarm Toolkit connection is used to receive alarms from an InTouch application. Meaning, a successful heartbeat indicates a healthy SuiteLink connection but not necessarily a healthy alarm connection. As a result we've added a Heartbeat Suspension option which will suspend the Heartbeat if alarm activity is not detected on a defined tag. In order to use the Heartbeat Suspension feature, you will need to create a tag in InTouch which goes in and out of alarm. You can then set WIN-911 to monitor the tag for a changing alarm state, if an alarm is not detected within a defined timeout period, the Heartbeat will be suspended.
Once alarm activity has been detected on the tag, the heartbeat will resume. Setting Up the Heartbeat The WIN-911 Heartbeat requires an Integer tag; you will need to create a tag in your InTouch application. For the purposes of this document, we will be using a Memory Integer tag.
I have a good customer with an issue on an old Wonderware Intouch 9.0 application developed by my predecessor. I am attempting to fix it but after going through all my stacks of discs, I can't find an installation for 9.0. Seems I have every version except that one. Also is no longer available on download page of the wonderware developer network.
If anybody out there has this disc and can make an ISO for me, I would be very thankful. Feel free to PM me. Just to be clear. I am NOT looking for any license files; just the install. Related question. This application is running on a Wonderware branded PC.
I am starting to wonder if the issues may be hardware related. When I open the license file it starts out like this. #FSA2 InTouch RT 2000 Tag-Tablet/Panel FSA2 InTouch RT 2000 Tag-Tablet/Panel P/N 01-9160 #Serial Number xxx xxx IOServer InTouchPlus KXA InSQLActiveTagBrowse r InTouchOEM I'm concerned about the part in bold.
Does anybody know if this license files is tied to the actual Wonderware hardware or can I move it from the Wonderware PC to a new PC to try to remove the possibility of a hardware issue?